Non-Verbal Communication There are just as many ways to communicate as there are numbers of people. One of the most important skill-sets a person can have, and particularly as a negotiator, is the ability to hear not only what is being said, but what isn’t being said. Some people instinctively possess this skill, and to […]
Negotiation requires a level of skill in communication. The more complex the negotiation, the more skillful the communicator should be. As much as we speak during negotiation, it is important to remember that silence sometimes plays a huge role in the process. If you’ve been in conversations where you feel the need to always fill […]
This may be a HARD one for entrepreneurs and people of faith – to see alternatives – but it is necessary in the negotiation process. We are now working our way to learning one of the fundamental concepts of negotiation, which is BATNA. BATNA stands for “Best Alternative To a Negotiated Agreement,” and no good […]
Knowing what you want in negotiation may seem like a no brainer, but it merits really giving some thought prior to entering into the process. Sometimes you can think you want one thing, but in reality, you want something else. Have you ever spoken with someone who is attempting to communicate a need, but by […]