Non-Verbal Communication There are just as many ways to communicate as there are numbers of people. One of the most important skill-sets a person can have, and particularly as a negotiator, is the ability to hear not only what is being said, but what isn’t being said. Some people instinctively possess this skill, and to […]
I’ll call my colleague Karen, who went into her boss’s office last week and demanded a raise and promotion based on “I deserve it.” Her face was worn from tears as she told me the story of the shortest conversation she ever had with her boss, with whom she believed she had a good relationship […]
One of the most important factors in success is being “processed.” Unfortunately, we have created a microwave world that avoids process at any cost. What is process? Why do we avoid process? What is it about process that frightens us? Oxford Dictionary defines process as “a series of actions or steps taken to achieve a […]
Have you ever been in a place where you felt like the odd man or woman out? Many times, I would see opportunities that others around me did not. These opportunities were seen even in what most people might consider “bad” or “not so ideal” situations. I was teased about being the “glass half full […]
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